Streetworks Administrator

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• Submission of all appropriate Street Works Notices and Permits on all notice/permit systems.
• Assessing permit applications from operations staff to ensure all works are compliant with legislation and appropriate permit scheme conditions.
• Telephone and system support.
• Client liaison.
• Key performance measure reporting.
• Managing requests for early starts, extensions, and amendments required for notices/permits.
• Communicating notice status to field.
• Jeopardy Management of Field Activities and admin activities.
• Receiving and recording timely starts, stops, and register activities to avoid financial penalty.
• Liaising with operations staff and Local Authorities to facilitate applications for road closures, portable traffic signals or other supporting criteria required for successful permit applications.
• Understanding the nature of a Job Pack to ensure correct information is used for Utility prints.
• Obtaining Utility prints from utility providers.
• Workload management, including chasing externally for delayed Utility prints.
• Communicating Stats status to field and planning team to ensure accurate and timely delivery.
• Adhering to in‑house and external procedures relating to utility requests.
• Liaising with utility providers if necessary to review utility prints provided.
• Validation of Utility prints, adhering to Health and Safety procedures such as HSG
  47.
• Ensuring that the data is correctly logged on the database.
• Maintenance of Utility prints, renewing in a timely manner to support field in meeting business and contract deadlines.
• Receiving packs from Kelly Database.
• Reviewing the job pack in detail to find any discrepancies or missing information, including Traffic Management, Civils or Cabling data.
• Analyzing proposed works to decide if and what traffic management is required.
• Checking Roadworks website and specialised street works software for any noticing issues that may arise.
• Proficient in street works knowledge and its terminology.
• Filling out Civils templates for noticing team to schedule works.
• Ensuring that all updated information is logged on Kelly’s Database and force.
• Communicating with civils and cabling personnel to obtain further information required for the job pack.
• Ensuring all correspondence with site is emailed over.
• Responding to telephone and email enquiries.
• Escalating customer complaints to the Validation Manager.

• Proficient use of software such as MS Word, Excel, and Outlook.
• Working knowledge of PC systems, client liaison protocols, and experience of noticing & customer liaison.
• Knowledge of the NRSWA (New Roads and Streetworks Act) requirements (advantage).
• Knowledge of street works noticing systems (desirable).
• Proactive with the ability to think ahead.
• Strong analytical skills.
• Safety focus.
• Professional, honest, and integrity‑oriented.
• Willingness to learn the Aurora and Street manager noticing systems.
• Right first‑time approach.

• Excellent communication, interpersonal, organisational & planning skills.
• Excellent time management, meeting tight deadlines.
• Complaint handling experience.
• Due diligent with an eye for detail.
• Able to organise and prioritise work/tasks.
• Ability to work with minimum supervision.
• Ability to work within a team.
• Balance competing priorities and meet personal targets within a fluctuating, demanding workload.
• Strong analytical skills.
• Ability to liaise and maintain good relationships with clients, local authorities, 3rd parties, and operational staff.

• Safety focus.
• Customer focus.
• Positive and flexible approach.
• Professional.
• Honesty and integrity.
• Open to innovation and collaboration.
• Right first‑time approach.
• Proactive with the ability to think ahead.
• Committed to business objectives.
• Strong personality and professional attitude.

• Competitive PAYE salary.
• 28 days paid annual holiday.
• Personal Accident Insurance.
• Company pension scheme.
• Cycle to work scheme.
• Excellent career progression opportunities.

Entry level

Full‑time

Information Technology

Telecommunications