Product Technical Manager - Vhms

• Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.
• Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems.
• Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.
• Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.
• Manage technical product files, including safety reports, claims, and regulatory documentation.
• Ensure all products meet industry regulations, internal standards, and registration requirements.
• Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.
• Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.

Location:

This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub. This role can also be based in London, would be required to be present in Nuneaton / Burton / travelling to suppliers once a week.

• Degree in a science-related discipline is essential
• Experience in supplier quality assurance within VHMS is essential
• Solid understanding of product compliance, quality systems, and testing regimes
• Strong analytical skills and a methodical, detail-driven approach to continuous improvement.
• Skilled in cross-functional collaboration and stakeholder communication.
• Confident managing multiple projects and balancing technical depth with commercial awareness

• Health Cash Plan
• Life Assurance
• Private Virtual GP
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution
• Annual Bonus
• Access to Wellhub with gyms, studios and wellbeing apps

• 25% Colleague Discount with FREE Next Day Delivery
• Exclusive Discounts from a wide range of partners
• £ / 50 Annual Product Allowance to spend in store

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

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