Quality Manager

Location: Exhall

Salary circa £55,000 | 8% Employer Pension | Flexible Hours | Modern Manufacturing Facility

A Quality Manager opportunity has arisen within an advanced manufacturing facility in Coventry. Taking ownership of site quality performance, you'll work closely with customers, suppliers, and manufacturing teams to maintain standards and drive improvements. You'll lead quality activities, manage customer complaints, develop the Quality Management System, and support your team in delivering customer requirements.

Quality Manager responsibilities include
- Leading site quality activities across products, processes, suppliers, and the Quality Management System.
Managing customer complaints through containment, root cause investigation and corrective actions.
Maintaining compliance with IATF 16949, customer specifications and relevant requirements.
Planning and coordinating internal and external audits, ensuring effective closure of actions.
Overseeing process flows, PFMEAs, control plans and customer approval submissions, including PPAPs and PSWs.
Monitoring supplier performance, customer scorecards and quality KPIs to identify and deliver improvements.
Guiding, motivating, and developing the quality team while supporting wider manufacturing operations.

Quality Manager desirable skills and experience
- Previous experience managing quality within a manufacturing environment.
Strong working knowledge of IATF 16949 and automotive quality requirements.
Confident managing customer relationships, complaints, and supplier quality concerns.
Practical experience with 8D, Control Plans and PPAP submissions.
Ability to lead and develop others, analyse performance data, and coordinate improvement activities.

Quality Manager benefits include
- Salary circa £55,000.
8% employer pension contribution.
Flexible working hours.
Opportunity to work within an advanced manufacturing facility.
Personal training and development.

This role would suit an experienced Quality Manager, Quality Lead or Quality Engineer who combines strong customer communication with a practical approach to manufacturing quality. You'll be confident taking ownership of site standards, developing colleagues, and working across departments to deliver measurable improvements.

6.3, QMS, Customer Complaints, Supplier Quality, 8D, 5 Whys, Root Cause Analysis, Corrective Actions, PFMEA, PPAP, PSW, Control Plans, Process Flows, Internal Auditing, Customer Scorecards, Quality KPIs, Continuous Improvement, Manufacturing.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity