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Head of Customer Experience; Hybrid

Listing for: Rheem Manufacturing Company
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 84000 - 155000 USD Yearly USD 84000.00 155000.00 YEAR

Job Description & How to Apply Below

Position: Head of Customer Experience (Hybrid)

The Manager, Customer Experience at Rheem Manufacturing Company oversees the division's Customer Service Professionals and guides service delivery for internal and external customers on complex issues, determining requirements and ensuring fulfillment. This role supports Rheem North America and can be located in Oxnard, CA;
Fort Smith, AR;
San Antonio, TX; O’Fallon, MO; or Montgomery, AL.

It follows a hybrid work arrangement: in-office Monday–Thursday, remote on Fridays.

The Head of Customer Experience (Hybrid) position in the Management & Operations, Sales field is open for applications.

Are you ready to take on the Head of Customer Experience (Hybrid) role at Rheem Manufacturing Company?

We would love to welcome a new Head of Customer Experience (Hybrid) to our group in O’Fallon, MO, United States.

For the Head of Customer Experience (Hybrid) position at Rheem Manufacturing Company, we are reviewing applications now.

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