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Pension Services Customer Care Specialist

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: Illinois Municipal Retirement Fund (IMRF)
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 53000 - 59000 USD Yearly USD 53000.00 59000.00 YEAR

Job Description & How to Apply Below

Illinois Municipal Retirement Fund (IMRF) seeks a Member Contact Center Representative to serve as the liaison between IMRF and its members, annuitants, and beneficiaries. You will handle phone inquiries and may respond to emails and online chats, delivering empathetic, accurate guidance on retirement eligibility and benefits.

With training in IMRF policies and procedures, you will research questions, resolve issues, and maintain records while delivering outstanding customer service across

Are you ready to take on the Pension Services Customer Care Specialist role at Illinois Municipal Retirement Fund (IMRF)?

The following position is for a Pension Services Customer Care Specialist with Illinois Municipal Retirement Fund (IMRF).

Our organisation is growing, and we are hiring a Pension Services Customer Care Specialist in Oak Brook, IL, United States.

This position is for the Pension Services Customer Care Specialist role at Illinois Municipal Retirement Fund (IMRF).

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