On-Site Call Quality Analyst Terrace
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Quality Assurance - QA/QC
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Finance & Banking
Job Description & How to Apply Below
Napleton Automotive Group seeks a Communication Quality Analyst to monitor and evaluate business calls at our Oak Brook Terrace, IL location. The role includes delivering constructive coaching, identifying trends, and recommending best practices to boost customer experience and efficiency.
The ideal candidate has strong listening and analytical skills, with the ability to provide objective feedback that supports continuous improvement.
The On-Site Call Quality Analyst, Oak Brook Terrace role at Napleton Automotive Group is now open for applications in IL, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the On-Site Call Quality Analyst, Oak Brook Terrace role in the description above.
We appreciate your interest in this position.
Join Napleton Automotive Group and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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