Sr Technical Program Manager

Job Description Summary

Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior technical program manager to create a clear strategic direction that will be delivered by the product development team. You will work with the team and deliver a clear and descriptive set of requirements to enable the delivery of product features and functionality.

Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders including but not limited to:
Customers, Process Owners, Enterprise Architects, Application Managers, Development teams and Technical Architects.

Job Description Role

Summary:

Work closely with Global Mobility and Talent Management leaders to set a clear direction for HR technology products, and lead delivery with a small team of contingent workers. Turn business needs into clear functional and technical requirements, run sprints, keep operations stable and secure, and manage SaaS vendors. Align perspectives across HR process owners, employees, enterprise and technical architects, application managers, cybersecurity, and development teams.

Roles and Responsibilities:

In this role, you will:

• Partner with Global Mobility and Talent Management leaders to understand business needs, define priorities, and support the product roadmap.

• Build working knowledge of the HR technology products, the related business processes, and industry trends in mobility and talent technology.

• Gather requirements through voice-of-customer sessions and stakeholder interviews, help develop personas, and collect product feedback.

• Translate functional requirements into clear technical requirements, user stories, and acceptance criteria. Break down ambiguous requests into actionable work.

• Lead and coordinate a small team of contingent workers
  , setting clear goals and tracking delivery.

• Run sprints: sprint planning, stand-ups, reviews, and retrospectives. Keep 1–2 sprints of backlog refined and ready in Jira.

• Prioritize the backlog continuously based on validated customer needs, business value, and risk.

• Engage frequently with the development team: clarify requirements, support story refinement and acceptance, take part in testing and validation, and contribute to design discussions.

• Collaborate with UX on design decisions where applicable.

• Vulnerability management: track and drive remediation of security findings within defined SLAs, in partnership with Cybersecurity.

• Stable operations: monitor application health, support incident and change management, and drive root cause analysis and continuous improvement.

• SaaS vendor management: manage vendor relationships, SLAs, release updates, and issue escalations, and support renewals with Sourcing.

• Communicate status, risks, and decisions clearly to stakeholders and leadership.

• Partner with development leadership and service owners to support a healthy delivery process.

Minimum Qualifications:

• Bachelor’s degree from accredited university or college with minimum of 2 years of professional experience OR Associates degree with minimum of 5 years of professional experience OR High School Diploma with minimum of 7 years of professional experience

• Note:
  
  Military experience is equivalent to professional experience

• Minimum of 3 years of experience in technical program or project management, business analysis, or application delivery.

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:
Technical Expertise:

• Working knowledge of software design and development principles.

• Experience in an Agile/Scrum…