Municipal Standards Investigator

Job Details: Temporary Full-Time (CUPE 1329T)
Posting Status: Open to all current Town of Oakville employees and external applicants Duration: 14-month contract Internal secondment applications are welcome. Please note, however, that members of management will not be considered for secondments into bargaining unit positions.
Temporary Vacancy Reason: Leave of absence Closing Date: Applications for this position must be received at  by no later than 11:59pm on January 13, 2026.

Reporting to the Supervisor of Enforcement Services, the Municipal Standards Investigator proactively and reactively enforces by-laws and provincial legislation pertaining to a variety of town matters such as licensing, nuisances, noise, signs, municipal right of way, zoning and site alteration etc. and reviews/approves sign applications. The Municipal Standards Investigator identifies, investigates and responds to by-law violations, collects evidence and/or issues charges or penalties.

• Provides the public, and other interested individuals, information and assistance on related areas of enforcement including Town by-laws and polices, Provincial Acts and regulations and other information as appropriate.
• Inspects properties, vehicles, buildings and businesses to ensure that their use is in conformance with designated by-laws (i.e. Property Standards, Noise, Licensing, Zoning, Site Alteration, etc.).
• Conducts a thorough investigation where by-law contraventions are identified, interacting with all persons necessary to further the investigation.
• Initiates action through the town’s Administrative Penalty System or the Provincial Offences Act when appropriate.
• Conducts research including open-source online investigations to obtain information necessary to resolve investigations.
• Supports the coyote response protocol through bylaw enforcement and public education.
• Where by-law contraventions are not resolved in a satisfactory manner, despite best efforts, initiates a prosecution under the procedures set out in the Provincial Offences Act.
• Able to manually and electronically assemble a complete case profile including, notes, photographic evidence, and any other documentary evidence relevant to investigations, in sufficient detail to support a prosecution.
• Attends Provincial Offences Court and hearings giving evidence under oath based on investigations of by-law or provincial contraventions.
• Establishes and manages an AMANDA Call Centre portfolio of By-law (IB) and Licensing (IL) folders.
• Utilizes all available information technology assets including hardware and software.
• Identifies the need for new or amended by-laws in response to changing conditions within the community.
• Attends special events.
• Liaises with other outside agencies and performs joint inspections.
• Performs other duties as assigned.

• Successful completion of a 2-year college diploma or certificate in the areas of Security, Law Enforcement, Police Foundations or equivalent.
• Certification from the Municipal Law Enforcement Officers’ Association of Ontario (MLEOA).
• Successful completion of Quantitative Noise training through an accredited body such as the MLEOA.
• Successful completion of the OAPSO certification or ability to obtain certifications.
• At least 3 years’ experience in a law-enforcement related field.
• Equivalent education and experience may be considered.
• Understanding and general knowledge of building construction.
• Strong conflict resolution and negotiation skills with the ability to diffuse emotionally charged situations.
• Strong communication skills including report writing, public relations, and the ability to deal authoritatively, but politely, with the public while utilizing de-escalation tactics as required.
• Ability to work both independently and as a member of a team.
• Understanding and knowledge of By-laws including the Sign By-law for use in reviewing and processing of Sign applications.
• Adheres to a strict code of confidentiality, incidental to all section investigations.
• Familiarity with Courtroom procedure and decorum with an understanding of the Ontario Evidence Act.
• Ability to work a 10-hour day shift rotation that includes weekends.
• Abi…