Mobile Relief Security Officer

Mobile Relief Security Officer

Join to apply for the Mobile Relief Security Officer role at Mitie Cleaning & Hygiene Services.

Mobile relief officer to cover all client sites in Manchester and surrounding area.

Better places, thriving communities.

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
• Comply with industry and statutory legislation (requires a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA Licence). Additional courses that are contractually required must be completed.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew licence 16 weeks before expiry.

• Look out for and immediately report any health & safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment in order to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative, immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, to be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• Call emergency services and the Communication Centre to report all incidents.

• Previous security experience.
• Must have a driving licence and vehicle.
• SIA Licence.

Our market‑leading flexible benefits scheme provides:

• Virtual GP service for you and household members.
• Salary Finance scheme – access up to 50% of earned pay before payday.
• Choice of dental insurance, dining cards, coffee clubs, technology products and more through our choices platform.
• High‑street discounts via the MiDeals platform and a cycle‑to‑work scheme.
• Life cover equal to the higher of your annual salary or £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
• Mitie Stars recognition with cash prizes and a chance to win £10,000.
• A variety of training and development resources.

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving household names in banking, critical government sites, hospitals and schools.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, mobility condition, or hearing loss) and need us to make reasonable adjustments, changes, or anything different during the recruitment process, please let us know.

Entry level

Full‑time

Other, Information Technology, and Management

Facilities Services

Apply now to join our Mitie team.