CCSP Quality Control Specialist - Olympia

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community.”

Job Title:

CCSP Quality Control Specialist

Location:

Olympia, WA - This position is flexible/hybrid and can be done remotely; however, you will need to be in person in Olympia as needed to attend meetings and to support business needs.

Closes:
Wednesday, October 14th, 2026

Salary: $64,512 - $86,688 Annually

Join a top-notch team of professionals dedicated to ensuring program integrity, supporting appropriate use of funds, and providing meaningful assistance to child care providers across Washington. This team is deeply committed to strengthening outcomes for children and families, and you will have the opportunity to help shape updated processes and practices within a unit that is actively modernizing its work.

The Child Care Subsidy Program (CCSP) provides benefits to eligible families who need support in accessing quality child care and early learning experiences for their children. As part of the Department of Children, Youth, and Families (DCYF), we work alongside Washington’s vulnerable children, youth, and families to foster safety, stability, and better outcomes by strengthening community, connections, and opportunities. Our early learning programs and supports play a vital role in promoting equitable access to high‑quality early learning.

This position plays an essential role in ensuring accountability and integrity within the Child Care Subsidy Program by conducting state and federally mandated independent audits. You will review attendance records, collateral documentation and databases, and conduct collateral contacts with providers, clients, and other sources. Your audits may result in identifying underpayments or over payments that require administrative follow‑up, as well as detecting high‑risk practices and making referrals for investigation when needed.

You will directly support the agency’s mission by helping to ensure CCSP meets all regulatory and statutory requirements and by contributing to continuous improvements across the Quality Assurance unit. This is a unique opportunity to implement updated practices, strengthen consistency across processes, and support the overall integrity of a program that makes a meaningful difference for Washington’s children and families.

• Build and maintain positive working relationships, work independently, and perform effectively in a fast‑paced or high‑pressure environment.
• Understand and interpret state and federal laws, regulations, and guidelines related to the Child Care Subsidy Program.
• Conduct interviews effectively with regulated child care providers, licensors, clients, and others to gather necessary information.
• Make accurate and well‑supported determinations of program eligibility.
• Investigate complaints in alignment with audit plans or project requirements.
• Analyze and evaluate records for assigned cases.
• Compile information and provide testimony at hearings or in court when required.
• Develop audit plans to support program integrity and compliance.

• Bachelor's degree from an accredited college or university in human resources, public administration, or related field.
• Two (2) years of experience as a Financial Services Specialist 3, 4, or 5, or as a Work First Program Specialist or Work First Program Supervisor.
  
  Note:
  
  At least one year of this experience must have been gained within the State of Washington.
• Equivalent combination of education and experience totaling six (6) years AND experience in all of the following required skills/abilities:
  • Research and Analytical Skills/Abilities:
    Ability to…