Director, Product Management

As the Senior Product Manager, you will play a crucial role in driving the development, enhancement, and optimization of our payment products and services. You will collaborate with senior business leaders and cross‑functional teams — including engineering, design, marketing, compliance, legal, risk, and customer support — to ensure the successful delivery and management of innovative payment solutions. If you are passionate about banking, payments, technology, and delivering exceptional user experiences, we want to hear from you.

• Create a long‑term vision and roadmap for the product or product set based on customer and business needs.
• Establish objectives & key results (OKRs) for a 1- to 3‑year horizon.
• Look across a broad set of products to identify alignment, opportunities, and packaging.
• Collaborate frequently with senior leaders to set strategy.
• Work with marketing to establish go‑to‑market strategies.
• Coordinate multi‑disciplinary teams to deliver new capabilities aligned with business goals.
• Communicate with all key stakeholders to gather input, ensure alignment, and manage large‑scale changes across the enterprise.
• Manage vendor relationships and contract negotiations.
• Partner with finance to set pricing strategy and profitability targets for products.
• Reduce investment risk by assessing the feasibility, viability, and desirability of ideas.
• Drive customer discovery in partnership with the Customer Experience Team (CX).
• Develop reporting to continuously monitor results and adapt products to market and customer needs.
• Identify and coordinate the resources needed to execute and deliver.
• Partner with the Learning & Development Team (L&D) to develop training plans that educate employees and customers.

• 5+ years of expertise in a specific product line or the payments industry.
• Deep business expertise, with an understanding of all aspects of products, including pricing, business models, competitive landscape, go‑to‑market strategy, features, technical capabilities, and customer needs.
• Well‑rounded knowledge of how product decisions impact cross‑functional teams such as operations, risk, compliance, service, marketing, and sales.
• Ability to partner with senior business leaders to build and execute strategies.
• Ability to quantify the impact of innovative ideas, products, and features.
• Ability to inspire alignment around a multi‑year vision.
• Proven ability to influence business results.
• Knowledge of the sales process and approach.
• Ability to digest substantial amounts of information and make influential decisions.
• Positive attitude, with the knowledge to engage all cross‑functional teams in support of your product and platform.
• Experience engaging with engineering teams to deliver new products and experiences.
• Understanding of user experience journeys and mapping.
• Knowledge of compliance, regulatory requirements, technical considerations, the competitive landscape, and associated risks.
• Well‑rounded business savvy.
• Strong critical‑thinking skills.
• Ability to analyze and interpret data to influence decision‑making.
• Strong research skills.
• Strong problem‑solving skills.
• Ability to orchestrate the prioritization of complex requirements.
• Strong listening skills.
• Strong presentation skills, with the ability to influence across all levels of the organization.
• Strong work ethic.
• Passion for working collaboratively with teams.
• Commitment to continuing education and professional growth.
• Must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $97,774.00-$. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based…