French Bilingual Tax Preparer - Work from Home

Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• In this role, you will help our customers complete their taxes using Intuit Turbo Tax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer‑facing role, so you will use our state‑of‑the‑art video communication software to interact with customers, and you will document your interactions to maintain accurate records.
• As an expert in taxes, you have a minimum of two (2) years of paid professional tax preparation experience.
• It will be required to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.
• You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• You are passionate about helping clients navigate the complexities of taxation, and you are committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.
• You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
• This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real‑time guidance on a range of tax matters to English‑ and French‑speaking clients from across Canada. This posting is for an existing vacancy.

• Experience preparing business tax (T2) returns.
• Experience preparing Quebec tax (TP1) returns.

• Tax Expertise – Demonstrates a fundamental understanding of tax laws and concepts.
• Effective Communication – Uses written and verbal communication skills to provide quality service when speaking with customers.
• Complex Problem Solving – Demonstrates commitment to understanding customer problems, leveraging tools and resources to take extreme ownership and solve or escal.
• Research / Resourcefulness – Demonstrates curiosity and interest in continuous learning. Confidently follows procedures and looks for resources.
• Technical Acumen – Shows interest in learning about the tools needed for the role and demonstrates basic ability to troubleshoot issues.

Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is PEI $24.50/hour - $33.50/hour; BC $24.50/hour - $33.50/hour;
Nova Scotia $24.50/hour - $33.50/hour. This position will be eligible for a cash bonus, equity rewards and benefits in accordance with our applicable plans and programs.

• Vancouver, British Columbia, Canada
• North Vancouver, British Columbia, Canada
• Greater Vancouver, British Columbia, Canada