Bilingual Tax Preparer - Work From Home - TurboTax

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver des nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Help customers complete tax returns using Intuit Turbo Tax products. Provide tax guidance and review personal returns for customers who file on their own, prepare full-service returns, and manage product/software inquiries.
• Use government websites, professional resources, and team expertise to research and deliver the right answer in client-friendly language.
• Work as a virtual, customer‑facing role, using state‑of‑the‑art video communication to interact with customers and document interactions to maintain accurate records.
• Possess at least 2 years of paid professional tax‑preparation experience.
• Provide your CRA RepID to use the Represent a Client service during onboarding.
• Experience using professional tax software to prepare and file personal tax returns with complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and commitment to delighting customers.
• Excellent customer‑service skills and ability to interact with clients via video and audio tools in a professional, friendly, and confident manner.
• Willingness and availability to work a flexible schedule with a minimum of 20 hours per week.
• Proficiency in both English and French; as a seasonal French‑bilingual tax expert, prepare returns and provide real‑time guidance to clients across Canada.

• Experience preparing Business Tax (T2) returns.
• Experience preparing Quebec Tax (TP1) returns.

• Tax expertise – fundamental understanding of tax laws and concepts; ability to continuously learn.
• Effective communication – excellent written and verbal communication; active listening; empathy.
• Complex problem solving – commitment to understanding client problems; ownership; escalation as needed.
• Research/resourcefulness – curiosity; ability to find resources, implement suitable solutions.
• Technical acumen – interest in learning tools and ability to troubleshoot issues.

Intuit provides a competitive compensation package, with base pay ranging from $24.50 to $33.50 per hour depending on location (PEI, BC, Nova Scotia). Additional benefits include a cash bonus, equity rewards, and benefits in line with applicable plans.