Billing Coordinator

Duration: 16-week contract, contract to hire

Schedule: Monday–Thursday in office, Friday remote

• Flexible Monday–Thursday hours: 7:00 AM–4:00 PM, 8:00 AM–4:00 PM, or 9:00 AM–5:00 PM
• Friday:
  Work from home
• Final schedule can be discussed and confirmed before starting

We are seeking an organized and detail-oriented Associate Analyst to support transportation billing and accessorial charge coordination

In this role, you will review additional charges submitted by transportation carriers, communicate with customers regarding approvals, and help ensure accurate billing and payment processing

You will initially work with the Detention Team for approximately two months before transitioning to another team focused on reviewing customer contracts and recovering additional costs

• Review and process incoming accessorial charge requests from transportation carriers
• Communicate with internal teams, carriers, and customers regarding additional charges
• Follow up on outstanding customer approvals
• Review supporting documentation and signed bills to verify charges
• Assist with billing and payment processing
• Review customer contracts to identify opportunities to recover additional costs
• Identify cost-saving opportunities and discrepancies
• Monitor multiple customer accounts while meeting deadlines
• Communicate delays, scheduling issues, late pickups, and late deliveries through email and phone
• Maintain accurate records and support daily team operations

• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Basic Microsoft Excel, Word, and Outlook knowledge
• Ability to work independently with minimal supervision
• Strong problem-solving and time-management skills
• Ability to manage multiple tasks and meet deadlines
• Comfortable working in a fast-paced environment
• Ability to analyze information and make sound business decisions

• Previous logistics, transportation, or freight experience is helpful but not required
• Experience with billing, invoicing, accounting, or administrative support is beneficial
• Basic Excel knowledge is preferred
• Willingness to learn new systems and processes
• Professional, open-concept office environment
• Collaborative team setting
• Training and additional Excel learning resources available
• Manager provides support while allowing employees to work independently

This position offers opportunities for internal career growth and advancement. Previous team members have moved into other departments and management positions

• Initial virtual interview through Microsoft Teams
• On-site interview with the hiring manager and another manager