Business Support Assistant

Part Time (30 hours) | Inverness Based with Remote Working | Planit Scotland

We are looking for a Business Support Assistant to join our growing team. This role supports the day to day running of the business and helps the wider team stay organised, prepared and able to deliver great work.

If you enjoy organising, communicating, coordinating tasks and helping a busy agency stay on track, this role will be a great fit.

This is a hands‑on role where you will support our Operations Lead, and creative team with practical tasks, admin and internal coordination. You may also occasionally support simple in person tasks in the Inverness area. We’re looking to invest in the right candidate, developing their skills and experience.

• Monitor shared inboxes and direct messages to the correct team members
• Draft simple holding replies when appropriate
• Organise documents, shared drives, folders and trackers
• Keep project boards updated with accurate information
• Support team scheduling including internal meetings and client calls
• Prepare agendas, reminders and meeting notes
• Assist with practical tasks such as arranging couriers and collecting assets
• Occasionally visit local clients or partners in the Inverness area to collect or deliver items or support small on‑site tasks

Support the marketing and creative workflow by helping with prep, organisation and basic content tasks. You are not responsible for strategy or sign off.

• Upload content, images and copy for approval or scheduling
• Gather assets such as logos, links, client information and visuals
• Draft simple social posts or charity updates for internal review
• Support the assembly of newsletters, including:
  • Gathering content from the team
  • Uploading text and images into email platforms
  • Checking links, formatting and visuals
  • Preparing test sends
• Assist with basic website updates such as replacing images or fixing small errors
• Keep marketing folders, reports and content libraries organise
• Support the coordination of marketing tasks by tracking deadlines and following up when asked

You support creation and organisation. You do not decide campaign plans, messaging direction or creative strategy.

• Make simple updates to templates, Typeforms and internal documents
• Support the administrative side of processes such as buddy calls and onboarding tasks
• Follow up on missing information as directed by the Operations Lead
• Learn internal systems (project tools, shared drives, Word Press basics) so you can help keep everything tidy and accurate

You help maintain systems. You do not design operational processes.

• Passion for business & marketing
• Growth mindset and ability to learn new processes
• Strong organisational skills and excellent attention to detail
• Confidence managing email and digital tools
• Ability to handle multiple tasks and keep things tidy
• Comfortable using Google Workspace
• Positive and proactive approach
• Willingness to learn and ask questions

• Experience in admin or office support
• Experience supporting marketing teams
• Familiarity with Canva, newsletter tools (Mailchimp, etc.), Typeform or Word Press
• Experience using project management boards
• Friendly and supportive team
• Flexible hybrid or remote working
• A varied role with room to learn and grow
• Exposure to multiple projects and clients
• Opportunities to develop into operations or marketing roles
• A culture built on curiosity, communication and teamwork

Job Type: Part time (30 hours per week)
Benefits: