Executive Assistant to CMO

Executive Assistant to CMO

Join Royal Voluntary Service as an Executive Assistant to support our Chief Knowledge Officer and future Chief Marketing Officer. This full‑time, permanent position is work from home with national travel.

Royal Voluntary Service is a historic charity that mobilises volunteers to support individuals, local communities and public health services across the UK. The Executive Assistant will play a key role in representing the Chief Knowledge Officer, ensuring they are fully briefed and supported across internal and external stakeholders.

• Manage the CKO/CMO’s time, diary and inbox, ensuring the Chiefs are always in the right place and fully briefed.
• Prepare itineraries, agendas and papers for meetings, including board meeting cycles.
• Act as the primary point of contact for all external enquiries, managing email, telephone calls and post.
• Coordinate travel arrangements and organisational tasks such as booking meeting rooms, arranging team events, and minute‑taking.
• Provide administrative support for the Knowledge/Marketing Directorate.
• Assist in the management of department meetings, including minutes and action tracking.
• Develop and maintain information systems and handle monthly expenses.
• Support with purchase orders, project management and cover for other EAs as required.
• Triage complaints and compliments, resolving them within the RVS policy framework.
• Manage projects, facilitate programmes and support other members of the chief executive group.
• Build strong internal and external relationships and act with influencing skills.

• Knowledge
  Extensive knowledge of business administration, gained through relevant qualification or experience; willingness to undertake training and development.
• Skills
  High level of writing, resilience, organisational and decision‑making skills; excellent communication across multiple channels; proficiency in MS Office and MS Teams; digital literacy and use of AI tools; experience of marketing and social media platforms; problem‑solving and diplomacy.
• Experience
  Recent substantial experience supporting executive‑level directors, ideally as a Personal or Executive Assistant; understanding of PA/secretarial processes; experience working with volunteers; expertise in minute‑taking for board/technical meetings.

• Ambitious, determined and energized by challenges.
• Excellent planning, organisation, information gathering and quality orientation.
• Strong written and oral communication and the ability to influence others.
• Teamwork orientation, supportive and approachable.
• Commitment to equality, diversity and inclusion.

• Salary starting from £31,210 per annum.
• 26 days’ holiday (pro‑rata) plus paid statutory Bank Holidays.
• Volunteer leave – 2 paid days (pro‑rata).
• Ten weeks’ company sick pay following successful probation.
• Great pension scheme with employer contributions.
• Death in Service Benefit.
• Enhanced family leave schemes.
• Employee benefits including rewards website, doctor line and EAP.
• Flexible working arrangements and opportunities to develop new skills.
• Chance to make a lasting impact on lives, communities and society.

Apply today – click the "apply" button. The closing date for this role is 19 January 2026, but we may close earlier if we receive sufficient applications.

At Royal Voluntary Service we welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work.