OCC Coordinator

OCC Coordinator

Location: Operations Control Centre (OCC) Immigration Services – Glenavy Business Park, BT67 0LT
(Junction 9 just off the M1)

Employment type: Full-time

Schedule: 4 on 4 off (2 days, 2 nights)

Hours: 42‑hour week

Salary: £30,997 (OT also available)

Join our Operations Control Centre, supporting essential Home Office immigration services. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly.

This is a fast‑paced, problem‑solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.

• Plan and manage daily routes and schedules
• Handle urgent, time‑critical requests
• Allocate vehicles and staff efficiently
• Communicate with crews, internal teams, and partner organisations
• Monitor real‑time operations and vehicle locations
• Record updates accurately using in‑house systems
• Support the wider OCC team to ensure smooth, safe delivery of services

• Strong communicator with good teamwork skills
• Highly organised and adaptable
• Confident using IT systems (full training provided)
• Good UK/world geography knowledge (or keen to learn)
• Calm under pressure and able to prioritise
• Attention to detail and proactive mindset
• Must be eligible for Home Office Security Clearance

• Competitive salary
• 42‑hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)
• Pension & life insurance
• Cycle to Work Scheme
• Generous holiday allowance
• Free on‑site parking
• Uniform provided
• Employee Share Scheme
• Flexible benefits platform
• Virtual GP services
• Full training and ongoing support provided
• Modern, newly built office with great facilities

If you want a meaningful role where your decisions have real impact,
Apply Now and join a team that keeps vital national operations moving.

We offer financial wellbeing assistance, high‑street discounts, cycle‑to‑work scheme, life cover, enhanced pension contributions, and a Mitie Matching Share Plan. We also award Mitie Stars for outstanding work, with cash prizes and a chance to win a top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at …

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.