Call Centre/Admin Support
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-02
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Location: City of Edinburgh
Role:
Call Centre / Admin Support
Location:
Home-Based / Hybrid
Employment Type:
Permanent
Working Shift Patterns:
Monday to Friday
Working Hours:
8.00 - 17.00
Salary:
Competitive
Logic 360 Ltd is a leading Talent Partner within the automotive sector, supporting clients across the UK with professional, compliant recruitment solutions. We work closely with our clients to place high-quality candidates into roles where they can thrive and develop long-term careers.
Client InformationOur client operates within the automotive services sector, supporting a nationwide network of operational and technical teams. This role sits within a fast-paced, structured environment where accuracy, communication, and reliability are essential to service delivery.
Job DescriptionWe are seeking a reliable and organised Call Centre / Admin Support professional to support the day-to-day operations of our client's business. Acting as a key point of contact, you will handle calls, manage administrative tasks, and provide essential support to internal operational teams.
This role is well suited to someone who is confident on the phone, highly organised, and comfortable working in a structured, process‑driven environment.
Key Responsibilities- Handle inbound and outbound calls in a professional and timely manner
- Act as a first point of contact for customers, suppliers, and internal teams
- Book appointments, update job statuses, and coordinate workloads
- Manage emails, system updates, and administrative records accurately
- Provide administrative support to operational and technical teams
- Maintain accurate data and ensure information is recorded correctly
- Work in line with company procedures, service standards, and KPIs
- Previous experience in an administrative, call centre, or customer support role
- Experience working in a fast-paced, structured environment
- Automotive or technical services experience desirable but not essential
- Confident and professional telephone manner
- Strong organisational skills with excellent attention to detail
- Clear written and verbal communication skills
- Comfortable using internal systems and standard IT packages
- Ability to manage multiple tasks and work to deadlines
- Able to work independently and as part of a wider team
If you are an organised and professional administrator looking for your next opportunity, we would like to hear from you. Please send your CV to or apply via the Logic 360 Group website - Recruitment Done Differently.
Equal Opportunity EmployerLogic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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