Administrator, Office Administrator/ Coordinator, Administrative/Clerical
Coventry, West Midlands, CV1, England, UK
Listed on 2026-01-02
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Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Administrator - Operations
Location: Candidates must be based locally to Bedworth, Nuneaton, or Coventry
Hours: Monday to Friday, 06:00 - 16:30 (30-minute break)
Pay Rate: £13.00 per hour (£14.57 including holiday pay)
Start Date: Immediate
Working Arrangement: Remote - must have a dedicated workspace and reliable internet connection
About the RoleWe are seeking a highly organised and detail-oriented Administrator to join our Operations team supporting our client Store to Home contract. This is a remote role; however, candidates must live locally to Bedworth, Nuneaton, or Coventry to be considered.
As a key member of the team, you will provide administrative support to the Administration Manager and Operations Management team, ensuring smooth day-to-day operations. You will manage schedules, maintain compliance, and handle documentation accurately in a fast-paced environment.
Key Responsibilities- Support the Administration Manager and Operations team in managing the Store to Home contract
- Complete weekly Quicks, KPIs, and payroll accurately and on time
- Create and manage weekly schedules (rotas) for Rigids & Lorry Loaders, including agency bookings and daily shift changes
- Handle holiday and absence management, including Working Time Directive compliance
- Maintain internal management data spreadsheets and systems to meet weekly deadlines
- Ensure DVLA licence checks and SSOW documentation compliance for agency personnel
- Manage agency register and issues tracker daily
- Answer calls and emails professionally and provide timely, accurate information
- Coordinate customer complaints to ensure swift resolution
- Provide cover and support during holidays and sickness within the team
- Good working knowledge of Microsoft Office, with advanced Excel proficiency
- Strong organisational, communication, and problem-solving skills
- Ability to manage logistics and documentation accurately in a fast-paced environment
- Understanding of transport regulations and compliance
- Excellent telephone manner and customer service skills
- Ability to prioritise workloads and work under pressure to tight deadlines
- This role suits a highly organised, detail-oriented administrator with strong Excel skills, able to manage rotas, compliance, and tight deadlines in a fast-paced environment. Ideal for someone proactive, reliable, and confident supporting operations and management remotely, with logistics or transport experience an advantage.
Ready to join a dynamic team where accuracy and efficiency matter? Apply today!
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