Care Home Administrator

Care Home Administrator (Bank) – Cheshunt, Hertfordshire

Location: Kingfisher Nursing Home, Emmanual Lodge, College Road, Cheshunt, EN8 9NQ

Job Type: Zero hour contract (ad-hoc cover)

Salary: £15 per hour

Come and make a difference with the team at Westgate Healthcare! #Care With Us At Westgate

We are looking for an experienced and highly organised Care Home Administrator (Bank) to provide essential HR and Finance support at Kingfisher Nursing Home. This is a varied and fast-paced role, ideal for someone with previous care home experience who enjoys making a real impact behind the scenes.

You will work closely with the Home Manager, central HR and Finance teams, and care staff to ensure the smooth day-to-day running of the home. As this role is based within the care home office, you will have regular interaction with both colleagues and residents.

• Manage all aspects of HR administration, including interviews, employment contracts, inductions and training documentation
• Support Line Managers across the full employee lifecycle, including appraisals, performance and absence management
• Work closely with the Home Manager to improve employee engagement and resolve HR-related issues
• Organise and support investigation meetings, disciplinary and grievance hearings, including sickness absence cases
• Promote a positive, inclusive and engaged culture where staff feel supported and recognised
• Ensure all staff are compliant with mandatory training requirements
• Liaise with the central HR team on competitor pay and benefits research
• Ensure HR policies and Employee Handbook requirements are understood and implemented within the home
• Maintain accurate, compliant filing systems and audit trails
• Provide general administrative support to ensure the smooth running of the care home

• Support day-to-day finance administration, including invoice processing, reporting and weekly banking
• Order supplies and update resident funding records
• Maintain finance trackers and liaise closely with the central Finance team
• Process resident admissions and discharges
• Manage petty cash, resident TV licences, filing, archiving and meetings with relatives as required

• Previous experience in a similar role with strong HR and Finance knowledge (essential)
• Experience working within a care home environment (essential)
• Confident IT skills, including Outlook, Word and Excel
• Highly organised with excellent attention to detail
• Able to prioritise and multitask in a busy environment
• Strong interpersonal skills with a genuine people-focused approach
• Motivated, proactive and passionate about making a difference

Successful candidates will be required to undertake an Enhanced DBS check.

• Wagestream – access your wages before payday and enjoy exclusive retail discounts
• Blue Light Card and additional employee discount schemes
• Refer a Friend Scheme – earn up to £500 per successful referral
• Employee recognition programmes, including Employee of the Month and Long Service Awards
• Opportunities to gain nationally recognised qualifications
• Access to financial and wellbeing support through The Care Workers Charity
• Comprehensive induction, free training and ongoing professional development
• Cycle to Work Scheme and additional cashback and discount benefits

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so early application is encouraged. If you do not hear from us within 5 working days, please assume your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer and welcomes applications from all suitably qualified candidates.