Admin CRM​/Social Assistant

• Job Opening Status Waiting for Clients Response
• Work Schedule Fixed Schedule
• Job Category Administration
• Required Skills
  • instant messaging
  • data entry
  • +14
• Date Opened 11/26/2025
• Remote Job

This is a remote position.

CRM management

Data entry:
Enter and update customer and sales information accurately within the company's CRM.

Lead tracking:
Manage and track leads as they move through the sales pipeline.

Customer communication:
Assist with timely follow-ups to foster leads and maintain customer engagement.

Reporting:
Help generate basic reports on sales activities and performance metrics.

Social media support

Content scheduling:
Schedule pre-approved posts and updates on social media platforms.

Audience engagement:
Monitor social media messages, comments, and mentions, and provide on-brand responses.

Reputation management:
Assist with responding to online reviews and general customer feedback on social media.

Content creation:
Create and edit simple, on-brand graphics or posts, potentially using tools like Canva.

Requirements

Strong organizational and time management skills:
The ability to prioritize effectively and manage a workload independently and meet deadlines.

Excellent communication skills:
Must be proficient in both written and verbal communication, as the role involves client interaction via email and social media.

Customer service orientation: A commitment to providing exceptional customer service and the ability to engage with customers professionally.

Attention to detail:
The ability to input data accurately and proofread social media posts to ensure a professional and consistent brand voice.

Self-motivated and adaptable:
The virtual nature of the role requires discipline and self-motivation, as well as the ability to adapt to new tasks and procedures.

Technical proficiency:
Must be comfortable using digital tools and have experience with:

CRM software:
For managing customer records, tracking leads, and automating follow-ups.

Social media platforms:
Including Facebook, Instagram, etc., for scheduling and content management.

Google Workspace or Microsoft Office:
For basic document creation, spreadsheets, and calendar management.

Communication tools:
Such as instant messaging apps (e.g., Slack) for internal team communication.

Ideal Candidate

Prior experience as a virtual assistant, administrative assistant, or in a similar remote role is preferred. Experience in a customer-facing role is also valuable .