Scheduling Coordinator

Location: Denver, Colorado 80204

Work Arrangement: Remote

Employment Type: Full-Time

Schedule: Includes regularly scheduled weekend shifts

About This Opportunity

All Points North (APN) is seeking a dependable and detail-oriented Scheduling Coordinator to join our centralized scheduling operations team. In this role, you'll be the organizational backbone supporting multiple departments and service lines, ensuring seamless coordination of appointments, programming, and schedules across our clinical, medical, and specialty services. You'll enable continuity of care through accurate documentation, clear communication, and consistent application of established procedures—making a real difference in the lives of those we serve.

This is a full-time remote position perfect for someone who thrives in fast-paced environments, excels at managing competing priorities, and takes pride in keeping complex operations running smoothly. You'll work as part of a cross-trained scheduling team, supporting our mission of excellent care coordination. Comprehensive training will be provided to ensure your success in all assigned scheduling functions.

What You'll Do Scheduling Operations

• Coordinate and maintain accurate client, provider, appointment, and group schedules across assigned scheduling functions
• Update schedules to reflect admissions, discharges, readmissions, and level-of-care changes communicated by authorized team members
• Process scheduling requests, changes, cancellations, and conflicts in accordance with established procedures
• Maintain accurate scheduling information across KIPU, departmental trackers, and other designated systems
• Coordinate individual appointments, group assignments, and specialty programming as directed

Weekend Coverage & Continuity

• Provide scheduling support during assigned weekend shifts, including admissions, discharges, and routine scheduling needs
• Finalize prearranged appointments, communicate appointment details, and ensure next-day schedules reflect approved programming and care-team instructions
• Document scheduling changes, communicate outstanding items, and follow established weekend escalation procedures for unresolved concerns
• Provide cross-coverage for assigned scheduling functions during PTO, absences, and operational needs, based on completed training

Communication & Collaboration

• Coordinate with Admissions, Clinical, Medical, Nursing, Operations, and other departments to support accurate and timely scheduling
• Communicate scheduling updates, changes, and cancellations through approved channels
• Identify and resolve routine scheduling conflicts within established guidelines, escalating concerns appropriately
• Maintain clear documentation, professional communication, and effective departmental handoffs

Operational Support & Development

• Follow established scheduling procedures, deadlines, confidentiality requirements, and documentation standards
• Participate in cross-training to maintain competency in assigned scheduling functions
• Assist with scheduling audits, process improvements, and departmental projects
• Perform additional scheduling-related duties as assigned and appropriately trained

What You'll Bring

Required Qualifications

• High school diploma or equivalent
• Strong organizational skills with exceptional attention to detail
• Ability to coordinate multiple schedules, resources, and competing demands simultaneously
• Excellent written and verbal communication skills
• Strong problem-solving abilities and sound judgment
• Ability to work independently in a remote environment while maintaining consistent communication with team members
• Commitment to confidentiality, professionalism, teamwork, and client safety
• High ethical standards and professional integrity
• Ability to remain composed and…