More jobs:
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Bilingual, Office Administrator/ Coordinator
Job Description & How to Apply Below
Lead compassionate virtual intake conversations in English and French for Shift Collab clients across Canada. Bring organization and warmth to every first connection.
This Bilingual Care Coordinator role centers on helping people begin therapy with confidence and clarity. You will engage potential clients, manage expectations, build rapport, and connect them with suitable therapists. The position also includes administrative support, scheduling, billing communications, and daily handoffs, with 25 to 35 hourly hours each week.
Key Responsibilities:- Engage potential clients throughout the intake process
- Build trust with clients hesitant about therapy
- Resolve scheduling issues and anticipate conflicts
- Monitor insurance verification and billing communications
- Complete task queues, inboxes, and daily tracking
- Five or more years in healthcare or similar client care
- Proven passion for high-quality customer service
- Experience nurturing leads and retaining existing clients
- Technology proficiency with scheduling and video conferencing
- Private workspace and reliable internet connection required
Use bilingual intake expertise, empathy, and administrative precision to strengthen the client experience at Shift Collab.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).