Administrative Eligibility Specialist Associate

Benefit Eligibility

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Job Posting Closes at 11:59PM on:

11/18/26

Division

Community Assistance Division

Management Level

Individual Contributor

Scheduled Weekly Hours

40

Description

We are seeking a detail-oriented, organized, and customer-focused individual who enjoys working collaboratively, managing multiple priorities, and making a meaningful difference in the community.

As an Administrative Eligibility Specialist Associate, you will play an important role in supporting the Eligibility Management and Assistance Services (EMAS) team by ensuring documents and information are accurately organized, entered, and processed to support timely eligibility determinations for individuals and families accessing essential services.

This fully in-office role offers a variety of daily responsibilities, combining customer-facing interactions with administrative support and processing duties. Responsibilities include assisting customers in the lobby, receiving and organizing documents, processing returned mail and emails, and completing data entry using state computer systems. Success in this role requires strong attention to detail, critical thinking, effective time management, and the ability to shift between tasks while maintaining accuracy and efficiency.

Schedule

• Location:
  
  Jefferson County Human Services Building
• 900 Jefferson County Pkwy, Golden, CO
• Fully in-office and on-site
• Schedule:
  
  This position offers a flexible work schedule, with the option to work four 10-hour days (Monday
  - Thursday or Tuesday
  - Friday after training) or five 8-hour days (Monday
  - Friday). The role is primarily in-office, with occasional remote work opportunities after six to eight months and based on business needs.

Compensation

Hiring Range: $22.89 - $23.37 USD Hourly

Compensation will be determined based on education, experience and skills.

Benefits

• Medical, dental, and vision insurance
• Paid holidays and time off, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Tuition reimbursement and wellness programs

Essential Duties

• Work involvesreviewof documents for completeness, preparingdata entryinto complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists.
• You willbe responsible fortriaging incoming work and preparing it for processing, including both digital and paper documents. Paper documents are required tobe scanned in as our document repository system is paperless. You willresearchcase files on audit list,locatecase files, review for information required, copy case files and communicate with staff innumerousareas toassistin file location and preparation.
• Work also involves receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is preparedtimelyand accurately for processing, filing and electronic case file management.
• You may be the first point of contact with an individual seekingSNAP, medical, adult financial, or other support and will need to be able to clearly communicate general information with the public as well as corresponding with other agencies and departments tosubmitdocuments. This is a fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential.
• Performs other duties as assigned.

Qualifications

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to apply for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications

Experience: One Years related experience

Education: High School Diploma,GEDor equivalent certificate required.

Preferred Qualifications

• Minimum of two-year work experience in a high-volume administrative environment.
• CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.
• Experience working in a role where accuracy is extremely important.

Skills, attributes, and that would lead…