Business Support Assistant - Adult Services

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- Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Job Reference mkc/TP/237/2234

Number of Positions:

1

Contract Type:

Permanent

Full time

Working Hours:

37

Location:

Civic Offices, 1 Saxon Gate East, Central Milton Keynes, Buckinghamshire

Closing Date:

08/11/2026

Job Category:

Adult Social Care

Service Area:

Adult Services
- Group Head, Adult Services

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five  addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

We’re recruiting a Business Support Assistant to join our Adult Services team.

Adult Services supports people across Milton Keynes and works with colleagues, residents, councillors and partner organisations to help deliver effective local services.

You’ll be an important first point of contact and provide reliable, efficient business support in a busy working environment.

You’ll respond to enquiries, coordinate appointments, maintain accurate records and help ensure that statutory work is completed on time.

You’ll handle sensitive and confidential information, so you’ll need to work with care, tact and discretion.

This is a rewarding role for someone with business support experience who enjoys helping people, solving problems and keeping essential services running smoothly.

You’ll work flexibly across Adult and Neighbourhood Services according to service needs.

We’re happy to offer an informal conversation or a chance to meet us before you apply. To arrange this, please contact James Russellvia James. to arrange.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 12th November 2026

• Act as an initial point of contact, respond to enquiries and direct people to the most appropriate colleague or service.
• Organise, record and share sensitive or complex information while maintaining confidentiality and accurate records.
• Complete a range of administrative and financial tasks, including managing service contacts, arranging appointments, updating systems, preparing case files and processing enquiries.
• Arrange meetings and produce clear, accurate minutes and action points.
• Provide guidance and support to Business Support and Housing Apprentices as they develop their knowledge and skills.
• Use Microsoft…