Sales Support Specialist – Import Operations

Location: Houston, TX (Memorial area)

Employment Type: Full-Time, Direct Hire

Work Style: On-site (Hybrid option after training)

Salary: $45,000–$55,000/year (Negotiable based on experience)

A well-established Japanese company in the steel and industrial materials industry is seeking a detail-oriented Sales Support Specialist to join its Houston team.

Houston operations.

This position involves import documentation, order processing, sales data management, and coordination with customs brokers. We are looking for an organized and dependable professional who enjoys detailed administrative work and is interested in a long-term career opportunity.

• Process purchase orders, sales orders, quotations, invoices, and delivery records.
• Prepare and coordinate import and customs clearance documentation with customs brokers.
• Maintain accurate sales records and transaction data.
• Coordinate with internal teams and logistics providers to support timely deliveries.
• Provide general sales and administrative support.

• Bachelor’s degree required.
• Previous experience in import operations, import documentation, or related import administration.
• Experience in sales support, order management, logistics, or related administrative functions.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ability to work independently and respond to changing business needs.

• Experience in manufacturing, trading, distribution, or industrial materials.
• Experience with ERP or order management systems, particularly Microsoft Dynamics 365 Business Central.
• Japanese language proficiency is a plus, but not required.

• Full-time position based in Houston, TX.
• One work-from-home day per week may be available after successful completion of training.
• Occasional schedule flexibility may be needed during periods of increased workload.
• Compensation may be adjusted for candidates with extensive relevant experience.