Network Operations Supervisor - M25

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As a Network Operations Supervisor, you’ll support the safe delivery of Network Operation activities within your allocated area of the M25 network. Your leadership will ensure planned and reactive operations run smoothly, challenges are resolved, and targets are consistently met.

• Manage teams on‑site, including all ISU/ERT and Recovery operatives.
• Carry out litter surveys, gate stops and safety tours.
• Supervise the delivery of all planned and reactive works, ensuring they are completed to a high standard, efficiently and on time.
• Update the Maintenance Management System to capture all relevant data of works activities.
• Ensure sufficient resources are in place to deliver all works activities.
• Support the development and implementation of RAMS and procedures.
• Prepare and deliver daily work briefings to operatives outlining methodology, hazards, risks, and control measures.
• Deliver detailed debriefs at the end of each shift to identify issues and incorporate lessons learned into future activities.
• Support the use of data devices amongst the team to ensure accurate input for reporting and record‑keeping.
• Support routine vehicle checks, maintain accurate driving records, and manage vehicle/plant defect reporting and rectification in line with CPS procedures.
• Manage day‑to‑day people‑management tasks, including performance monitoring, absence management, overtime, and annual leave requests.
• Support the growth and development of team members through ongoing feedback, training and support.
• Manage rotas to ensure sufficient staffing to carry out tasks.
• Encourage a culture of continuous improvement, empowering teams to explore new ideas and solutions to enhance performance.
• Support the achievement of sustainability objectives, ensuring activities align with environmental best practices and Connect Plus Services’ long‑term goals.

• Appropriate CSCS qualification.
• SMSTS/SSSTS.
• Experience in the delivery of a highways maintenance operations or similar transferable experience.
• Team leadership and management experience driving performance and productivity.
• Strong communication skills.
• Strong customer‑focused mindset.
• UK Driver’s Licence.

The role follows a 4‑on, 4‑off shift pattern, rotating equally between 4 day shifts and 4 night shifts.

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working where roles allow.
• 25 days paid annual leave (pro rata).
• Family‑friendly policies which include 28 weeks full‑pay for maternity/adoption leave and four weeks full‑pay for paternity/partner leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and much more.

Connect Plus Services (CPS) brings together the collective strength of our parent companies – Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole‑life requirement of thousands of assets across the network.

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.

We are a Disability Confident Employer and are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We offer an interview to applicants with a disability who meet the minimum requirements for the role. For more information, visit disabil

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share it with us at:
candidate recruit
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