Billing Manager

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At Klipboard we have introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. The company has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high‑performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

This role acts as global lead for all billing operations on our non‑recurring services including consultancy bespoke development and hardware sales.

• Oversee the end‑to‑end billing cycle, including the accurate preparation, issuance, and processing of customer invoices and credit memos.
• Ensure all billing activities adhere to company policies, accounting principles (e.g., GAAP), and relevant local, state, and federal regulations.
• Act as the senior point of contact for complex billing inquiries and disputes, coordinating with clients and internal departments (Sales, Operations, Customer Service) to achieve prompt and satisfactory resolutions.
• Identify bottlenecks and inefficiencies in billing workflows and implement strategies for automation and improvement to enhance accuracy and speed up cash flow.
• Monitor and analyze billing metrics and KPIs. Prepare detailed monthly, quarterly, and annual billing and A/R reports for senior management to support decision‑making.
• Ensure the effective use and maintenance of billing and accounting software and collaborate with IT/BI teams to enhance application integrations.
• Lead, mentor, and supervise the global billing team to ensure timely and accurate billing.
• Provide guidance, support, and training to ensure high performance and professional development.

• Development of system(s) integration to drive efficiencies.
• Ad hoc support as required.

• 5+ years in accounts receivable or billing roles.
• 2–3 years in a management or supervisory role.
• Worked in an international organisation dealing with multiple currencies.

• Excellent communication skills and ability to manage a multi‑national team.
• Strong organisational skills and ability to influence and drive change.
• Attention to detail and an ability to propose solutions.
• Strong Excel skills and ability to learn new tools to support and generate invoices.
• Adaptability in a fast‑changing environment.

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard, and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management.

We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

Klipboard does not accept agency speculative resumes. At present we only accept CVs from agencies on our PSL who have been assigned a specific position. Please do not forward resumes to our careers site or directly to a Klipboard employee as this does not constitute an introduction and Klipboard will not be liable for any candidate ownership or fees related to unsolicited resumes.

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