Financial Assessment Officer

Assessment Officer

Staffordshire County Council, ACFS is a pivotal part of the Adult and Children Social Care Pathways, responsible for facilitating and overseeing the payment to providers of Adult and Children’s Social Care and for the collection of client contributions in accordance with Care Act 2014, and local policy. The amount of income and expenditure that is processed by ACFS is in excess of £100m net per annum and the service supports circa 10,000 citizens.

We are recruiting to the following roles:

• 1 x Permanent, full time
• 2 x Fixed term until 30 Sep 2026, full time
• 1 x Fixed term until 31 May 2027, full time

Please state in your application which of the above contracts you would like to be considered for.

These are exciting opportunities to work in a busy, fast paced team where you will own a caseload of financial assessments to progress and complete.

There is opportunity for hybrid working from our office and remote working to suit circumstances and business need.

Internal applicants: If you plan to apply for any of the fixed term roles on a secondment basis please make sure you have followed the process here for gaining approval from your current line manager. If you are offered the role and you do not have agreement this will cause significant delays to the process.

• completing financial assessments to determine how much a person is required to pay towards their assessed social care needs or the financial assistance that can be provided when looking after cared for children.
• analysing and verifying a person’s financial circumstances, calculating charges, and providing advice and guidance for welfare benefits, helping to maximise a person’s income through identifying potential benefit entitlements.
• liaising with multiple stakeholder groups, including people in receipt of social care and/or their financial representatives, as well as collaborating with internal stakeholders to continuously improve the business area and provide excellent customer service.

• Need to be highly self motivated with an ability to work well on your own as well as within a team
• Need numerical and analytical skills with an ability to carry out detailed work
• Need to have excellent communication and time management skills

Knowledge and experience of social care, state benefits and charging is desirable but not essential as a training programme will be provided, if required, as well as ongoing support and development.

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Beckie Banks at becki or Clare Williams

Interviews will be held week commencing 19 January 2026.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.