Business Analyst

Join to apply for the Business Analyst role at Somerset Council
.

As a Business Analyst, you’ll play a key part in our Inspiring Innovation Programme
, supporting change across children and families. This is about shaping the future of children’s services. You’ll help turn bold ideas into practical solutions, working at the heart of an ambitious programme that champions innovation and collaboration.

You will join our Families First Partnership Programme
, a major national reform initiative transforming how children and families are supported. The programme introduces a whole-system, children-centred approach across social care, health, education and policing, with a strong focus on early help and multi‑agency collaboration
. Your role will be essential to the success of the programme, analysing complex, multi‑agency processes and systems, identifying duplication and gaps, and designing streamlined workflows that enable collaboration. By producing clear requirements and impact assessments, you will ensure reforms deliver measurable benefits, improve efficiency, and enhance outcomes for children and families.

• Detailed analysis of current workflow and systems across multiple agencies.
• Recommendations and solutions that streamline processes and improve service delivery.
• Business requirements documentation and process maps to support system development changes.
• Change impact assessments and benefits real‑isation plans to evidence improvements.
• Support the implementation of new processes and tools that enable better outcomes for children and families.

• Analyse business processes and identify opportunities for improvement using recognised techniques (e.g. process mapping, data modelling).
• Gather and translate requirements into clear specifications and actionable plans.
• Build strong relationships with stakeholders across social care, health, education, police and voluntary sectors.
• Assess the impact of proposed changes across systems, people and processes.
• Communicate effectively with technical teams and non‑technical audiences.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. If you’d like to discuss this role before applying, please contact Rachael Dixon, Service Design and Change Lead at

Salary:
Grade 13, £25,989 – £28,142 per annum.

• Flexible working arrangements, including hybrid and working from home.
• 25 days annual leave (in addition to bank holidays), with the option to purchase additional leave.
• Generous pension scheme with optional voluntary contributions.
• Health and wellbeing support, including employee assistance and wellbeing services.
• Flexible Benefits Scheme via salary sacrifice for cycle for work and health screenings.
• Access to Staff Shop discounts in gyms, shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

When completing your application/CV, please provide your full employment history and explain any gaps. The role is a 1‑year Fixed Term Contract, 37 hours per week.

The salary for the role is Grade 13, ranging from £25,989 to £28,142 per annum.