Contract Management Co-ordinator

bContract Management Co‑ordinatorb

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca‑Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

You’ll manage & support the franchise contract framework and operations across the Individual Franchise Operations team and be responsible for governance and Delegation of Authority requirements across the corporate franchise business. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day‑to‑day.

• Share Investment Plan (SIP) – become a share owner in Coca‑Cola.
• Smart pension with up to 10% employer match.
• Costa Financial Support Fund for unexpected financial pressure.
• 50% discount in all Costa‑owned stores, 25% off in other participating stores.
• Private medical cover via Private Healthcare scheme.
• Explore more perks here: (Use the "Apply for this Job" box below)./costaperks

• Collate, prioritise and manage governance agenda – store agenda and cross‑reference.
• Manage contracts database and work with Bird & Bird to ensure version control and up‑to‑date status.
• Collate, prioritise and manage site sponsorship meetings; ensure all outcomes are recorded and aligned to internal processes.
• Collate and manage development days to monitor renewal process and partner expectations to contract.
• Ensure agreements are live and in place with all partners and details are easily accessible for changes in procedure, change of law etc.
• Forward updated approved Delegation of Authority forms with relevant approvals for administrator to log in the relevant contract file ready for when required for signature.

• Expert with knowledge and a history of experience in a similar role.
• Visionary who can see three steps ahead to put bold plans in place.
• Communicator with the passion to share ideas – and make them happen.

Right now, our Support Centre teams work flexibly, blending home working with in‑person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in‑person to bring our bold ambition to life.

For any reasonable adjustments and general queries, please get in touch with cost

• Entry level

• Full‑time

• Administrative
• Retail (Industry)