Account Manager - Remote

Want to work with a solid company that’s transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you’ll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day Our culture is collaborative, and we believe strongly in training, growth and internal advancement.

We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.

The Account Manager’s primary responsibility is to achieve assigned quota on a monthly, quarterly, and annual basis, with full accountability for both retention and expansion within an assigned book of business. This role requires someone who approaches their accounts with an entrepreneurial mindset—treating the book as their own business, bringing the right attitude, accountability, and daily activity to drive results.

Account Managers go wide and deep within accounts to uncover new opportunities, engage multiple stakeholders, and align Arcoro’s solutions to customer goals. Success also depends on strong cross-functional collaboration, partnering closely with Implementation and Customer Success Managers to ensure seamless delivery and long-term growth. This is a full-time position reporting directly to the Director of Account Management
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• Achieve monthly, quarterly, and annual quota through retention and growth within assigned accounts.
• Build and manage pipeline by consistently adding new opportunities and advancing deals through defined sales stages to closed-won.
• Apply the SPICED sales methodology to uncover customer needs, create alignment, and drive expansion.
• Accurately forecast revenue and pipeline on a weekly basis.
• Partner with management on negotiation and renewal of customer software agreements.
• Collaborate cross-functionally with Customer Success Managers and Implementation teams to support seamless delivery and long-term account growth.
• Proactively assess and validate customer needs while multi-threading across stakeholders, including executives.
• Manage customer escalations with urgency and professionalism.
• Document all customer interactions and opportunity updates across Salesforce, Hub Spot, and Gong.
• Participate in quarterly hub meetings, with occasional travel to customer sites or industry conferences.
• Treat the book of business with an entrepreneurial mindset, bringing daily accountability and proactive activity.
• Other duties, as assigned.

• At least 2 years of experience in product-based B2B sales
  , with proven ability to manage a full sales cycle from discovery to close using a consultative approach.
• At least 2 years of consultative B2B sales experience engaging mid-to-senior level decision-makers and advancing opportunities through defined sales stages.
• At least 2 years of account management experience with direct responsibility for both retaining and growing an assigned book of business.
• Proven ability to achieve quota tied to retention and expansion metrics (not just new business).
• Demonstrated ability to multi-thread within accounts
  , building relationships across HR, Finance, IT, and executive leadership.
• Strong pipeline management skills
  , with the discipline to consistently add, advance, and forecast opportunities on a weekly basis.
• Familiarity with structured sales methodologies (e.g., SPICED) and applying them to drive growth.
• Proficiency with Salesforce, Hub Spot, and Gong (or similar tools) to manage opportunities, forecast revenue, and track activity.
• Excellent communication, negotiation, and executive presence skills
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• Entrepreneurial mindset with accountability for driving growth within an assigned book of business.
• Proven experience leading…