Property Claims Team Leader

Overview

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple Mac Book with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Property Claims Team Leader. Here, you will be responsible for managing a team of Property Claims Handlers, each dealing with a varied caseload comprising both Commercial and a small amount of Domestic Property losses.

• Train, develop and coach the team; allocate workloads; act as an escalation point for complaints; perform file/audit checks to ensure compliance.
• Serve as the technical referral point for the team; while not managing your own caseload, provide expert guidance on property claims.
• Assist in creating a friendly, supportive, fully remote team environment and help the team work to shared goals and objectives.
• Participate in a variety of projects and assignments as the firm grows and diversifies its client base.

• Expert on all things Property claims.
• Solid managerial skills and the ability to lead a remote team effectively.
• Ability to thrive in a fast-paced, evolving environment and to challenge the status quo.
• Willingness to get involved in a variety of projects and assignments as the company grows.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, opportunities for progression in the short, medium and longer term are indicated by the company’s growth and onboarding of high-profile MGA’s.

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General Insurance and Financial Services Recruitment