Remote AI-Driven Customer Success Leader
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Business
Client Relationship Management
Job Description & How to Apply Below
Genpact is seeking a Front Line Manager - S&M - Customer Success in the United States. You will act as the primary liaison between sales teams, brokers, distributors, and customers to resolve inquiries, ensure accurate order processing, and drive training programs to align with business goals.
The role emphasizes leading digital transformation, leveraging CX tools, and maintaining SOPs and dashboards. You will oversee performance, manage key accounts, and collaborate with operations to
We invite applications for the Remote AI-Driven Customer Success Leader position located in Wilkes-Barre, Luzerne County, United States.
This opportunity is part of our work in Human Resources, Management & Operations, Sales.
The advertised compensation is 41.000 - 51.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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