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Strategic CSM - Tier-1 FinTech; Remote

Remote / Online - Candidates ideally in
Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR

Job Description & How to Apply Below

Position: Strategic CSM - Tier-1 FinTech (Remote)

Eltropy is seeking a strategic Tier-1 Customer Success Manager to lead a portfolio of roughly 20 high-impact financial institution customers. You will partner with executives to drive retention, expansion, and measurable ROI using our AI-powered communications platform.

You will own onboarding, adoption, risk mitigation, and cross-functional advocacy while collaborating with Sales, Product, and Support to ensure successful outcomes. Travel up to 25% as needed.

As a Strategic CSM
- Tier-1 Fin Tech (Remote), you will play an important part at Eltropy Inc. in Minneota, MN, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic CSM
- Tier-1 Fin Tech (Remote) role in the description above.

We appreciate your interest in this position.

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