Senior Marketing Business Intelligence Analyst

Seasonal employee benefit options available

Employee discounts

Opportunity for advancement

Training & development

Seasonal Full-Time (November 2026
-April 2027)

Jackson Hewitt is seeking a Seasonal Business Intelligence & Marketing Analytics Analyst to develop, maintain, and enhance Power BI dashboards and reporting during tax season. This role will partner with Marketing, Product, Analytics, and Operations to create actionable reporting and insights that support customer growth, marketing effectiveness, CRM performance, and overall business results.

The ideal candidate combines expert-level Power BI and SQL expertise with the ability to translate business questions into intuitive dashboards, meaningful analysis, and executive-ready reporting. This individual should have a proven track record building and supporting enterprise reporting solutions in a fast-paced business environment.

Audit existing reporting and dashboard assets to identify opportunities for improvement and reuse.

Design, develop, publish, and maintain Power BI dashboards, reports, and semantic models.

Create reporting that supports company performance, season outlook, customer acquisition, retention, conversion, and product mix analysis.

Develop CRM and marketing funnel reporting, including leads, appointments, outreach activity, and return conversion.

Build dashboards that support segmentation, drill downs, trend analysis, and performance comparisons.

Manage Power BI work spaces, report deployment, permissions, refresh schedules, and production support.

Support Power BI data connectivity, gateway administration, and troubleshooting.

Support testing and measurement by creating reporting for channel, offer, outreach, and customer experience experiments.

Partner with business stakeholders to translate reporting requirements into analytical solutions.

5+ years of Business Intelligence, Analytics, or Reporting experience.

Expert-level Power BI development experience, including:

Dashboard and report development

DAX and advanced calculations

Data modeling and semantic models

Star schema design

Performance optimization

Power BI Service administration and deployment

Expert-level SQL skills and experience working with large, complex datasets.

Experience integrating data from multiple sources into unified reporting solutions.

Experience publishing, supporting, and maintaining production Power BI environments.

Experience configuring and troubleshooting Power BI gateways, refreshes, and data connections.

Demonstrated ability to create executive-facing dashboards and visualizations.

Strong analytical, communication, and stakeholder management skills.

Authorized to work in the United States.

Experience supporting marketing, CRM, customer acquisition, or lifecycle analytics.

Experience with Python for data preparation, automation, and reporting workflows.

Experience with Salesforce or other CRM and marketing platforms.

Experience supporting A/B testing and performance measurement.

Retail, franchise, financial services, or consumer services experience.

Seasonal, Full-Time

Start Date:

November 2026

Duration:
Approximately 6 months, with potential extension based on business needs

This is a remote position.

PTIN Certification:
Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax…