Provider Data Operations Supervisor

We're hiring a Supervisor to join our Provider Data Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family.

The Provider Data Operations Supervisor coaches, develops, motivates a team of colleagues to support a best-in-class lean operation. They are also responsible for managing team reporting, identifying areas of improvement, as well as ensuring team output is meeting expectations.

You will report into the Manager, Provider Data Operations.

Work Location:

This position is fully remote and open to candidates residing in the U.Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote

You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

• Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
• Conduct root-cause analysis on systemic issues and construct action plans to address
• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Compliance with all applicable laws and regulations

• 3+ years of direct people management experience
• ~2+ years of experience in an operations role supporting production teams
• ~1+ year experience using data to drive decision making and continuous improvement
• ~3+ of Provider data experience with health insurance company
• ~ Strong proficiency navigating Excel/Google Sheets, JIRA, and/or SQL

• Experience using analytics tools and reporting (Tableau, Looker, Periscope, etc.) to read, interpret and action upon data
• Experience supporting process improvement initiatives cross-functionally
• Bachelor's Degree
• Operational Excellence Certification (Lean Six Sigma or similar)

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

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Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( Residents:
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