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Strategic Customer Success Manager — SaaS Security

Remote / Online - Candidates ideally in
Flagstaff, Coconino County, Arizona, 86001, USA
Listing for: Nelnet
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR

Job Description & How to Apply Below

Campus Guard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle and drive measurable outcomes on our SaaS platform and consulting services.

You will partner with clients as a trusted advisor, monitor health, and coordinate across internal teams to ensure value realization and long-term retention. Remote work is supported with a strong focus on compliance and security outcomes.

The Strategic Customer Success Manager — SaaS Security position in the Management & Operations, Sales field is open for applications.

The position is based in Phoenix, AZ, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 75.000 - 80.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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