Director, Learning Operations and Projects

Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Director, Learning Operations and Projects

Our success depends on a workforce that’s ready for what’s next. As Director, Learning Operations and Projects, you’ll build that readiness across the enterprise, turning strategy into scalable learning programs, governing learning systems and processes, and driving consistent onboarding and regulatory readiness.

Working alongside HR, Clinical, Operations, and Facilities leaders, you’ll strengthen their ownership and make learning a true enterprise enabler. You’ll also deliver the analytics leaders rely on to understand readiness, engagement, compliance, and program effectiveness.

If you’re energized by connecting strategy to measurable results, we’d love to meet you!

Position will be based at our Corporate Office in Louisville, KY

• Lead the planning, implementation, governance, and optimization of enterprise people and readiness initiatives that enable consistent delivery, measurable outcomes, and long-term organizational growth.
• Ensure Learning operational excellence through standardized processes, enabling technologies, enterprise project execution, and a robust continuous learning culture.
• Partner with senior leadership across HR, Clinical, IT, Operations, and Compliance to ensure alignment of learning programs with broader organizational goals and priorities.
• Support initiatives to grow leadership capabilities, build successor pipelines, and reduce readiness gaps through targeted, experience-based learning solutions.
• Translate workforce readiness priorities into clear roadmaps, governance routines, metrics, and executive-level visibility.
• Design and maintain scalable learning design workflows, prioritization methodologies, and intake-to-delivery documentation to ensure operational consistency and service excellence.
• Drive complex, large-scale people and learning projects from planning to execution, ensuring scope, timelines, resources, and stakeholder expectations are tightly managed.
• Define, track, and report key performance indicators to evaluate program effectiveness, stakeholder impact, compliance adherence, readiness outcomes, and ROI.
• Serve as a strategic liaison for learning platforms, vendors, internal IT partners, and system enhancement priorities.
• Provide operational support for Signature’s onboarding and orientation process to drive consistency, compliance, and employee engagement from day one.
• Provide oversight for needs analysis, instructional design, and program delivery to support enterprise upskilling and reskilling initiatives.
• Meet physical and sensory requirements stated below and be able to work in the described environment.
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Other special projects and duties, as assigned.

• Bachelor’s degree in Business Administration, Organizational Psychology, Human Resources, or a related field required;
  Master’s degree preferred.
• Project…