Analyst, Regional Process Management

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Ocean Network Express

Custom Field 1: USA
- Richmond, USA
- Boise

Salary Range: $50,000
to $65,000

This position will be based in our North America Regional Headquarters in Richmond, VA or in our Boise, e. This position will follow a hybrid work-from-home/office model, with at least three days per week spent in the office.

The Regional Process Management Analyst in ONE North America’s Corporate and Innovation team will work side by side with management, various departments, and team members to plan, enhance and execute numerous initiatives to increase business velocity, output, and quality. As ONE leverages its technology resources globally, the analyst will be focused on the North America company, work with the key business, process, and technology teams within the region.

Specific duties include research/discovery of business needs, planning solutions, writing analysis and presenting ideas, assisting with Change Management, participating with staff coaching and training, and other related documentation and support.

Collaborate in the discovery, assessment, and development of strategic business solutions.

Gather, analyze, and document comprehensive business and technical requirements.

Design and optimize business and administrative workflows to enhance operational efficiency.

Partner with cross-functional business and technology teams to align objectives and coordinate project delivery.

Drive productive meetings through effective agenda planning, active facilitation, and detailed action-item tracking.

Develop data-driven analyses and deliver compelling presentations to key stakeholders.

Facilitate change management initiatives to ensure smooth organizational transitions and promote user adoption.

Plan, execute, and oversee the end-to-end implementation of proposed solutions.

Evaluate existing processes to identify gaps and recommend actionable, continuous improvements.

Execute varied project management and administrative tasks to support overarching team goals.

Technical

Project Management
:
Proficiency with project management and associated tools

Workflow Visualization
:
Experience using diagramming and workflow tools to map processes

Analytical & Strategic Skills

Data Analysis: The ability to evaluate data, conduct thorough analysis, and solve complex problems

Change Advocacy: The capability to encourage and influence change within an organization

System Requirements Elicitation: Ability to produce requirements via interaction with key stakeholders

Workload Management: Strong ability to multitask and effectively prioritize assignments

Research: Skills in research and discovery

Self-Direction: A proactive self-starter who works independently and drives assignments to completion without requiring close supervision

Communication & Interpersonal Skills

Cross-Functional Collaboration: Ability to collaborate effectively and interact with individuals across various departments and all levels of the organization

Articulation: Strong verbal and written communication skills combined with being comfortable seeking help or clarification when needed.

Presentation

Skills:

Proficiency in creating analysis and delivery presentations to a team

Competency with common desktop productivity tools (Google Workspace or Microsoft 365)

• Competency with AI tools for personal and team work efficiency, and understanding of AI current and future opportunities in business

• Experience with diagramming and workflow tools
• Experience working in dynamic (flexible) technology teams with a range of skills and competencies

3+ related…