Senior Product Manager

Location: St. George

We are actively hiring a Senior Product Manager for our company. This is a remote position.

Duties & Responsibilities E-commerce Purchasing Experience Ownership

• Own and continuously improve the eCommerce Purchasing experience across Digital Room brands. Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and other key conversion experiences.
• Identify customer pain points and opportunities to reduce friction throughout the purchasing journey.
• Advocate for customer needs and ensure purchasing experiences are intuitive, efficient, and effective.
• Provide thought leadership by identifying emerging eCommerce trends, best practices, and innovative approaches that enhance the online purchasing experience.

Product Planning & Execution

• Define and manage the roadmap for the eCommerce Purchasing Experience.
• Translate business objectives, customer feedback, and data insights into actionable product requirements.
• Create business cases, user stories, acceptance criteria, and success metrics for product initiatives.
• Lead prioritization efforts to maximize customer and business value.
• Drive initiatives from concept through launch, ensuring timely delivery and measurable outcomes.
• Continuously evaluate and improve product management processes, workflows, and cross-functional collaboration to increase delivery efficiency and product quality.

Conversion Optimization & Experimentation

• Lead initiatives focused on conversion rate optimization (CRO) and checkout performance.
• Analyze customer behavior, funnel performance, and abandonment trends to identify improvement opportunities.
• Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests.
• Monitor key performance indicators and use data to drive continuous improvement.

Platform & Checkout Optimization

• Partner with Engineering and QA to improve the performance, reliability, and scalability of purchasing experiences.
• Drive initiatives focused on:
  Product Configuration Experience.
• Cart Experience.
• Checkout Optimization.
• Payment Experience.
• Mobile Purchasing Experience.
• Conversion Funnel Performance.
• Ensure product enhancements meet quality, usability, and performance standards.

Commerce Operations & Enablement

• Partner with Operations Integration (OI) to support product launches, pricing updates, promotions, and product configuration initiatives.
• Improve processes and capabilities that enable faster and more accurate deployment of customer-facing purchasing experiences.
• Collaborate across teams to ensure operational readiness for new features and enhancements.

Analytics & Performance Management

• Define and track key purchasing and conversion performance metrics.
• Analyze customer behavior, purchasing funnels, and transaction performance to identify trends and opportunities.
• Develop business cases and ROI analyses to support prioritization and investment decisions.
• Regularly communicate results, insights, and recommendations to stakeholders and leadership.

Cross-Functional Collaboration & Influence

• Partner closely with Engineering, QA, UX, Marketing, Content, Digital Media, OI, and Leadership teams to deliver high-impact initiatives.
• Facilitate cross-functional planning, alignment, and prioritization.
• Build strong relationships across teams and drive accountability for shared outcomes.
• Communicate roadmap priorities, project status, risks, and business impact to stakeholders.

Qualifications

• 8+ years of Product Management experience.
• 5+ years managing eCommerce products and customer-facing experiences.
• Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels.
• Strong experience with conversion optimization, experimentation, and A/B testing.
• Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools.
• Experience working closely with UX, Engineering, QA, Marketing, and Operations teams.
• Strong analytical and quantitative skills with the ability to translate data into actionable insights.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact.

Preferred Qualifications

• Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses.
• Multi-Brand experience is strongly preferred.
• Experience with product customization and configuration…