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Remote WFM Specialist: Forecasting & Scheduling

Remote / Online - Candidates ideally in
Frederick, Frederick County, Maryland, 21701, USA
Listing for: Navitus
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Business
    Business Intelligence, Business Analyst, AI Evaluation
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR

Job Description & How to Apply Below

Navitus Health Solutions is seeking a Specialist, Workforce Management to join our team. You will support WFM setup, scheduling, analysis, and forecasting to meet service levels and improve performance.

You will generate and enhance analytic reports, and provide recommendations for staffing and efficiency improvements. The role requires strong data skills and experience in a contact center environment, with an emphasis on forecast accuracy and dashboard/report creation.

As a Remote WFM Specialist:
Forecasting & Scheduling, you will play an important part at Navitus in Annapolis, MD, United States.

Join us at Navitus as our next Remote WFM Specialist:
Forecasting & Scheduling in Annapolis, MD, United States.

We are currently recruiting a Remote WFM Specialist:
Forecasting & Scheduling for our team in Annapolis, MD, United States.

This is a strong opening to take on the Remote WFM Specialist:
Forecasting & Scheduling role at Navitus.

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