More jobs:
Online Email Response Customer Service
Remote / Online - Candidates ideally in
Singapore, Singapore
Listed on 2025-10-12
Singapore, Singapore
Listing for:
Manus AI
Full Time, Remote/Work from Home
position Listed on 2025-10-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- Receive, categorize and process daily user emails and direct messages, respond promptly and record processing results;
- Escalate complex or special issue emails and transfer to relevant departments, collaborate with team to ensure timely response to customer needs;
- Organize customer feedback and assist in optimizing service processes;
- Track user-reported bugs, promote product iterations, maintain risk control records, regularly organize and summarize common issues, generate reports to support decision optimization.
- Poly diploma and equivalent education or above (fresh graduates are welcome to apply);
- Familiar with email processing procedures, with good written communication skills;
- Good communication skills and service awareness;
- Proactive with strong learning ability;
- Open to local candidates, not able to sponsor work pass.
Manus is a general AI agent that bridges minds and actions: it doesn't just think, it delivers results. Manus excels at various tasks in work and life, getting everything done while you rest.
At Manus AI, we offer a highly collaborative and innovative environment where experts across engineering, research, and business come together to push the boundaries of AI applications. If you're passionate about cutting-edge technology and making a real impact, we’d love to hear from you!
Contact us: recruiting
Seniority level- Associate
- Full-time
- Customer Service
- Software Development
Ang Mo Kio, North East Community Development Council, Singapore 2 weeks ago
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