Temp Customer Care Associate; English and Arabic Speaker
Remote / Online - Candidates ideally in
Dubai, UAE/Dubai
Listed on 2025-11-18
Dubai, UAE/Dubai
Listing for:
APM Monaco
Seasonal/Temporary, Contract, Remote/Work from Home
position Listed on 2025-11-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator
Job Description & How to Apply Below
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role:- 5 months contract (Oct 2025 to Feb 2026)
- Office and home based
- 5-day work per week (Monday to Friday)
- Fluent Arabic and English Speaker is a MUST
- Manage customer calls and request relevant information
- Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
- Liaise with Logistics, After Sales Service and global boutiques on daily basis
- Follow up the offline store enquiries and complaints
- Other ad-hoc projects assigned by the manager
- Minimum 3 years relevant experiences in customer service/ luxury retail field
- Proficient with MS Office
- Fluent Arabic and English
. Any other language will be a bonus. - Able to work independently with minimal supervision
- Proactive, patient and committed
- Great communication and interpersonal skills
- Immediately available is highly preferred
This position is based in Dubai.
Why Join APM?- Global, Dynamic Team:
Diverse and energetic workforce. - Growth Opportunities:
We support your professional development. - Collaborative Culture:
Teamwork and open communication. - Comprehensive Benefits:
Medical benefits, paid time off, and generous employee discounts.
Position Requirements
10+ Years
work experience
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