Customer Support Advisor; German & English Speaker

Customer Support Advisor (German & English Speaker)

Join to apply for the Customer Support Advisor (German & English Speaker) role at Global People Sphere

Remote, Türkiye |
Full-Time

Are you passionate about helping customers and solving problems?

Do you speak German at C1+ level and want to work in a dynamic international environment?

We are looking for a Customer Support Advisor to assist users of a major global digital platform across multiple support channels.

As a Customer Support Advisor, you will support users with:

• Technical questions
• Account and login issues
• Subscription-related inquiries
• Content or service guidance

Support is delivered through a combination of Calls, Chat, Email, and Social Media
.

(You will not handle two live or two offline channels at the same time.)

This is a remote position
, open to candidates based anywhere in Türkiye
.

We provide everything you need to succeed:

• Laptop
• Monitor

German C1+ level

• Live Support: Chat, Voice Calls
• Offline Support: Email, Social Media

10 business days delivered online.

• Net Salary: 33,000 TL
• Quality Bonus: 10%
• Meal Allowance (Pluxee): 4,500 TL
• Private Health Insurance:
  Mapfre ÖSS

If you’re a motivated German-speaking professional looking to grow your career in customer support, we love to hear from you!

Send your CV or contact us for more information.