German Customer Support Specialist

German Customer Support Specialist in Turkey

Embark on an exciting professional journey in Turkey, a country celebrated for its history, culture, and scenery. This role provides a dynamic backdrop to develop your customer support career while experiencing urban and coastal life.

As a Customer Support Specialist, you will serve as the primary point of contact for clients, offering exceptional assistance with professionalism, clarity, and empathy. Your communication skills, patience, and problem‑solving mindset will help ensure every customer receives a smooth, efficient, and positive service experience.

• Assist customers via phone, email, and chat by answering questions, resolving issues, and delivering top‑quality support.
• Provide clear, accurate, and dependable information regarding products and services.
• Handle account updates, troubleshoot technical concerns, and address requests promptly and effectively.
• Keep detailed and precise documentation of all customer interactions to maintain consistent service excellence.
• Stay up to date on company policies, product changes, and internal procedures to offer informed and reliable assistance.
• Collaborate with team members, exchange insights, and contribute suggestions to enhance processes and overall customer satisfaction.

• Proficiency in German (C1 level).
• Proficiency in English (B1 level).
• Turkish citizenship.
• Minimum 1 year of customer service experience, ideally in call centers or support roles.
• Strong problem‑solving, multitasking, and communication skills.
• Ability to work efficiently under pressure and manage tasks remotely.

• Competitive salary based on experience and skills.
• Performance bonuses for outstanding service.
• Comprehensive health and life insurance.
• Meal allowance.
• Remote work flexibility.

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!