Customer Support Advisor; German & English Speaker
Remote / Online - Candidates ideally in
Marmara Bölgesi, Turkey (Türkiye)
Listed on 2025-12-02
Marmara Bölgesi, Turkey (Türkiye)
Listing for:
Global People Sphere
Remote/Work from Home
position Listed on 2025-12-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Customer Support Advisor (German & English Speaker)
Join Global People Sphere as a Customer Support Advisor. Remote position open to candidates based anywhere in Türkiye.
AboutThe Role
Assists users of a major global digital platform across multiple support channels including Calls, Chat, Email, and Social Media. (You will not handle two live or two offline channels at the same time.)
Responsibilities- Technical questions
- Account and login issues
- Subscription-related inquiries
- Content or service guidance
- Live Support:
Chat, Voice Calls - Offline Support:
Email, Social Media (requires internal assessment)
- Laptop
- Monitor
German C1+ level. English speaking optional.
Training & Assessments10 business days delivered online.
Compensation & Benefits- Net Salary: 33,000 TL
- Quality Bonus: 10 %
- Meal Allowance (Pluxee): 4,500 TL
- Private Health Insurance:
Mapfre ÖSS
If you are a motivated German-speaking professional looking to grow your career in customer support, send your CV or contact us for more information.
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