Fluent Czech Customer Support Consultant; remotely

4 weeks ago Be among the first 25 applicants

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build positive and long‑lasting relationships with customers
• Meet team KPIs
• Always be up‑to‑date with cutting‑edge technology
• Securely handle customers' sensitive information
• Apply the latest customer happiness practices
• Maintain working knowledge of our client's products and services

• Excellent Czech and English (B2) communication skills
• Attention to detail
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8 GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

• Customer service or sales experience
• Experience with CRM systems

• Fixed schedule:
  Monday to Friday, 9 AM–5 PM CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work‑life balance
• Responsive management interested in your growth and long‑lasting cooperation
• Greenhouse conditions for self‑development
• Benefits and conditions vary depending on engagement terms; specific terms will be defined in your agreement if selected

Support Your App  is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website:

We are a multinational company with unbiased views. The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other law‑prohibited reason in providing opportunities and benefits.

Your personal data will be processed as described in the Support You App  Candidate Privacy Notice.

Associate

Contract

Customer Service

IT Services and IT Consulting