Customer Success Specialist — EdTech SaaS; Remote
Job Description & How to Apply Below
A fast-growing Edu Tech company is seeking a Customer Support Specialist in Jakarta. You will be the voice of the company, ensuring a smooth customer experience through live chat, email, and calls. Key responsibilities include providing clear support, handling inquiries, maintaining records, and onboarding new users. Ideal candidates have 2+ years in customer support, strong communication skills, and proficiency in Chinese is a plus.
This role offers a competitive salary and a flexible, remote-friendly work environment.
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