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Technical Support HelpDesk/Support German Speaking Bilingual

Remote German-Speaking SaaS Support Specialist

Remote / Online - Candidates ideally in
3000, Bern, Canton de Berne, Switzerland
Listing for: RetinAI Medical
Remote/Work from Home position
Listed on 2025-12-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, German Speaking, Bilingual
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR
Job Description & How to Apply Below
A fast-growing medical software firm located in Bern is seeking a dedicated German-speaking Customer Support Representative. This remote role requires managing a ticketing system, communicating with customers, and collaborating with internal teams. Candidates should have 3+ years in customer support, ideally in a B2B SaaS environment, and be proficient in English and German. Join a small team focused on enhancing customer satisfaction and support experiences.
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